Terms and Conditions - RCModelturbines.com

Table of contents:

Article 1 - Definitions

Article 2 - Identity of the entrepreneur

Article 3 - Applicability

Article 4 - The offer

Article 5 - The agreement

Article 6 - Right of withdrawal

Article 7 - Obligations of the consumer during the reflection period

Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

Article 9 - Obligations of the entrepreneur in case of withdrawal

Article 10 - Exclusion of right of withdrawal

Article 11 - The price

Article 12 - Compliance and extra warranty

Article 13 - Delivery and implementation

Article 14 - Duration transactions: duration, cancellation and extension

Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Article 18 - Additional or different stipulations

Article 1 - Definitions

In these conditions the following terms have the following meanings:

1) Additional agreement: an agreement whereby the consumer acquires products, digital content and / or services in connection with a distance contract and these goods, digital content and / or services are supplied by the entrepreneur or by a third party on the basis of an agreement between that third party and the entrepreneur;

2) Reflection period: the period within which the consumer can exercise his right of withdrawal;

3)Consumer: the natural person who does not act for purposes related to his trade, business, craft        or profession;

4 )Day: calendar day;

5)Digital content: data that is produced and supplied in digital form;

6) Duration agreement: an agreement that extends to the regular delivery of goods, services and /        or digital content during a certain period;

7)Durable data carrier: any tool - including e-mail - that enables the consumer or entrepreneur to         store information that is addressed to him personally in a way that future consultation or use             during a period that is tailored to the purpose what the information is for and which allows                 unaltered reproduction of the stored information;

8) Right of withdrawal: the possibility for the consumer to withdraw from the distance contract             within the cooling-off period;

9)Entrepreneur: the natural or legal person who offers products, (access to) digital content and /          or services to consumers at a distance;

10) Distance contract: an agreement that is concluded between the entrepreneur and the consumer         in the context of an organized system for distance selling of products, digital content and / or           services, whereby up to and including the conclusion of the agreement, exclusive or joint use is         made of one or more techniques for distance communication;

11)  Model withdrawal form: the European model withdrawal form included in Appendix I of these            conditions;

12)  Technology for distance communication: means that can be used to conclude an agreement,              without the consumer and entrepreneur having to meet in the same room at the same time.

 

Article 2 - Identity of the entrepreneur

RC Modelturbines.com

Paradijsvogelweg 31 3

1349 CA Almere

The Netherlands

Visiting address:

Paradijsvogelweg 31 

1349CA Almere

The Netherlands

Telephone number:+31365309881 mobile : +31638513063

E-mail address: info@rcmodelturbines.com

Chamber of Commerce number: 53660676

VAT identification number: NL001165499B65

 If the entrepreneur practices a regulated profession:

- the professional association or organization with which he is affiliated;

- the professional title, the place in the EU or the European Economic Area where it was awarded;

- a reference to the professional rules that apply in the Netherlands and instructions where and how these professional rules are accessible.

 

Article 3 - Applicability

1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded               between the entrepreneur and the consumer.

2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the                  consumer. If this is not reasonably possible, before the distance contract is concluded, the entrepreneur will indicate how the        general terms and conditions can be viewed by the entrepreneur and that they will be sent free of charge at the request of the      consumer.

3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is      concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way        that the consumer can can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance            contract is concluded, t will be indicated where the general terms and conditions can be consulted electronically and that they        will be sent free of charge electronically or otherwise at the request of the consumer.

4. In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and      third paragraphs apply mutatis mutandis and the consumer can always invoke the applicable provision that is most favorable        to  him in the event of conflicting conditions.

Article 4 - The offer

 1. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

 2. The offer contains a complete and accurate description of the offered products, digital content and / or services. The                     description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images,       they are a true representation of the offered products, services and / or digital content. Obvious mistakes or obvious errors in       the offer do not bind the entrepreneur.

 3. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the                       acceptance  of the offer.

 Article 5 - The agreement

1. The agreement is concluded, subject to the provisions of paragraph 4, when the consumer accepts the offer and meets the            corresponding conditions.

2. If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of acceptance of the          offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can          dissolve the agreement.

3. If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to          protect the electronic transfer of data and he will ensure a safe web environment. If the consumer can pay electronically, the        entrepreneur will observe appropriate security measures.

4. The entrepreneur can inform himself within legal frameworks whether the consumer can meet his payment obligations, as well      as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this          investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request,      stating reasons, or to attach special conditions to the execution.

 5. At the latest upon delivery of the product, service or digital content to the consumer, the entrepreneur will send the following       information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:

 6. The visiting address of the establishment of the entrepreneur where the consumer can go with complaints;

 7. The conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement         regarding the exclusion of the right of withdrawal;

 8. Information about guarantees and existing after-sales service;

 9. The price including all taxes on the product, service or digital content; insofar as applicable the delivery costs; and the method       of payment, delivery or implementation of the distance contract;

 10.The requirements for terminating the agreement if the agreement has a duration of more than one year or is indefinite;

 11.If the consumer has a right of withdrawal, the model withdrawal form.

 12.In the event of an extended transaction, the provision in the previous paragraph only applies to the first delivery.

Article 6 - Right of withdrawal

With products:

1. The consumer can terminate an agreement regarding the purchase of a product during a reflection period of 14 days without        giving any reason. The entrepreneur may ask the consumer about the reason for withdrawal, but not oblige him to state his          reason (s).

2. The reflection period referred to in paragraph 1 commences on the day after the consumer, or a third party designated by the        consumer in advance, who is not the carrier, has received the product, or:

3. If the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated        by him, has received the last product. The entrepreneur may, if he has clearly informed the consumer about this prior to the        ordering process, refuse an order for several products with a different delivery time.

4.  If the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated       by him, has received the last shipment or the last part;

5.  For contracts for regular delivery of products during a certain period: the day on which the consumer, or a third party                   designated by him, has received the first product.Extended reflection period for products, services and digital content that has       not been delivered on a tangible medium if you do not inform about the right of withdrawal:

6.  If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the         model withdrawal form, the reflection period ends twelve months after the end of the original reflection period determined in         accordance with the previous paragraphs of this article.

7.  If the entrepreneur has provided the information referred to in the previous paragraph to the consumer within twelve months       after the effective date of the original reflection period, the reflection period expires 14 days after the day on which the                 consumer received that information.

Article 7 - Obligations of the consumer during the reflection period

1. During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the            product to the extent necessary to determine the nature, characteristics and functioning of the product. The basic principle            here is that the consumer may only handle and inspect the product as he should in a shop.

2. The consumer is only liable for depreciation of the product that is the result of a way of handling the product that goes further      than allowed in paragraph 1.

3. The consumer is not liable for any diminished value of the product if the entrepreneur has not provided him with all legally            required information about the right of withdrawal before or at the conclusion of the agreement.

 Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof

1. If the consumer makes use of his right of withdrawal, he will report this to the entrepreneur within the cooling-off period by means of the model withdrawal form or in another unambiguous manner.

2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer                returns the product, or hands it over to (an authorized representative of) the entrepreneur. This is not necessary if the                  entrepreneur has offered to collect the product himself. The consumer has in any case observed the return period if he returns      the product before the cooling-off period has expired.

3. The consumer returns the product with all accessories supplied, if reasonably possible in the original condition and packaging,        and in accordance with the reasonable and clear instructions provided by the entrepreneur.

4. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer.

5. The consumer bears the direct costs of returning the product. If the entrepreneur has not reported that the consumer must          bear these costs or if the entrepreneur indicates to bear the costs himself, the consumer does not have to bear the costs for          return.

6. If the consumer withdraws after first expressly requesting that the provision of the service or the supply of gas, water or electricity that have not been made ready for sale commences in a limited volume or certain quantity, commences during the cooling-off period, the consumer is the entrepreneur. amount due that is proportionate to that part of the obligation that the entrepreneur has fulfilled at the time of withdrawal, compared to the full fulfillment of the obligation.

7. The consumer does not bear any costs for the performance of services or the supply of water, gas or electricity, that have not        been made ready for sale in a limited volume or quantity, or to supply district heating, if:

8. The entrepreneur has not provided the consumer with the legally required information about the right of withdrawal, the cost         reimbursement for withdrawal or the model withdrawal form, or;

9. The consumer has not explicitly requested the commencement of the performance of the service or the supply of gas, water,        electricity or district heating during the reflection period.

10. The consumer does not bear any costs for the full or partial delivery of digital content that is not supplied on a tangible                  medium if:

11. Prior to delivery, he has not expressly agreed to commence performance of the agreement before the end of the cooling-off          period;

12. He has not acknowledged that he loses his right of withdrawal when giving his consent; or

13. The entrepreneur has failed to confirm this statement from the consumer.

14. If the consumer makes use of his right of withdrawal, all additional contracts will be terminated by operation of law.

 

Article 9 - Obligations of the entrepreneur in case of withdrawal

1. If the entrepreneur makes the notification of withdrawal by the consumer electronically possible, he will immediately send a          confirmation of receipt after receipt of this notification.

2. The entrepreneur reimburses all payments from the consumer, including any delivery costs charged by the entrepreneur for          the returned product, without delay but within 14 days following the day on which the consumer reports the withdrawal.                Unless the entrepreneur offers to collect the product himself, he may wait with repayment until he has received the product or      until the consumer demonstrates that he has returned the product, whichever is earlier.

3. The entrepreneur uses the same payment method that the consumer has used for repayment, unless the consumer agrees to        a different method. The refund is free of charge for the consumer.

4. If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur            does not have to reimburse the additional costs for the more expensive method.

Article 10 - Exclusion of right of withdrawal

The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time for the conclusion of the agreement:

1.  Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no                   influence and which can occur within the withdrawal period;

2.  Agreements concluded during a public auction. A public auction means a sales method in which products, digital content and /       or services are offered by the entrepreneur to the consumer who is personally present or who is given the opportunity to be         personally present at the auction, under the supervision of an auctioneer, and whereby the successful bidder is obliged to             purchase the products, digital content and / or services;

3.  Service contracts, after full performance of the service, but only if:

4.  execution has begun with the express prior consent of the consumer; and

5.  the consumer has declared that he loses his right of withdrawal as soon as the entrepreneur has fully executed the agreement;

6.  Package travel as referred to in Article 7: 500 BW and passenger transport contracts;

7.  Service contracts for the provision of accommodation, if the contract provides for a specific date or period of performance and       other than for residential purposes, freight transport, car rental services and catering;

8.  Agreements related to leisure activities, if the agreement provides for a specific date or period of implementation;

9.  Products manufactured according to consumer specifications, which are not prefabricated and which are manufactured on the       basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;

10. Products that spoil quickly or have a limited shelf life;

11. Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been            broken after delivery;

12. Products that, by their nature, are irrevocably mixed with other products;

13. Alcoholic drinks, the price of which was agreed when the contract was concluded, but the delivery of which can only take              place  after 30 days, and the actual value of which depends on fluctuations in the market on which the entrepreneur has no          influence;

14. Sealed audio, video recordings and computer software, of which the seal was broken after delivery;

15. Newspapers, magazines or magazines, with the exception of subscriptions to these;

16. The delivery of digital content other than on a tangible medium, but only if:

17. Execution has begun with the express prior consent of the consumer; and

18. The consumer has declared that he will lose his right of withdrawal.

 Article 11 - The price

1. During the period of validity stated in the offer, the prices of the products and / or services offered will not be increased,              except for price changes as a result of changes in VAT rates.

2. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in      the financial market and over which the entrepreneur has no influence, with variable prices. This link to fluctuations and the          fact that any stated prices are target prices are stated in the offer.

3. Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory            regulations or provisions.

4. Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this      and:

    a. they are the result of statutory regulations or provisions; or

     b. the consumer is authorized to terminate the agreement with effect from the day on which the price increase takes effect.

5. The prices stated in the offer of products or services include VAT.

Article 12 - Fulfillment of the agreement and additional guarantee

1. The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications stated in the          offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion      of the agreement and / or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for      o ther than normal use.

2. An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights              and claims that the consumer can assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfill        his part of the agreement.

3. An extra guarantee is understood to mean any obligation of the entrepreneur, his supplier, importer or producer in which he          grants the consumer certain rights or claims that go beyond what is legally required in the event that he has failed to fulfill his      part of the agreement. .

 Article 13 - Delivery and implementation

1. The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when                    assessing applications for the provision of services.

2. The place of delivery is the address that the consumer has made known to the entrepreneur.

3. With due observance of what is stated in article 4 of these general terms and conditions, the entrepreneur will execute                  accepted orders expeditiously, but at the latest within 30 days, unless another delivery term has been agreed. If delivery is          delayed, or if an order cannot or only partially be executed, the consumer will be notified of this no later than 30 days after          placing the order. In that case, the consumer has the right to terminate the contract without costs and the right to any                  compensation.

4. After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount that the            consumer has paid.

5. The risk of damage and / or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a            pre-designated and announced representative to the entrepreneur, unless expressly agreed otherwise.

 Article 14 - Duration transactions: duration, cancellation and extension

Cancellation:

1. The consumer can terminate an agreement that has been concluded for an indefinite period and which extends to the regular       delivery of products (including electricity) or services, subject to the agreed cancellation rules and a notice period of no more         than one month.

2. The consumer can terminate a contract that has been concluded for a definite period and that extends to the regular delivery        of products (including electricity) or services, at any time towards the end of the fixed term, with due observance of the                agreed cancellation rules and a notice period of at least top one month.

3. The consumer can the agreements mentioned in the previous paragraphs:

    - cancel at any time and not be limited to cancellation at a specific time or in a specific period;

    - cancel at least in the same way as they have been entered into by him;

    - always cancel with the same notice period as the entrepreneur has stipulated for himself.

Extension:

4. A contract that has been concluded for a definite period and that extends to the regular delivery of products (including                  electricity) or services may not be automatically extended or renewed for a fixed period.

5. Contrary to the previous paragraph, a contract that has been entered into for a definite period and that extends to the regular      delivery of daily news and weekly newspapers and magazines may be tacitly extended for a maximum period of three months,      if the consumer has this extended contract for a can terminate the extension with a notice period of up to one month.

6. A contract that has been concluded for a definite period and that extends to the regular delivery of products or services may          only be extended tacitly for an indefinite period if the consumer can cancel at any time with a notice period of no more than          one month. The notice period is a maximum of three months if the agreement extends to the regular, but less than once a            month, delivery of daily, news and weekly newspapers and magazines.

7. An agreement with a limited duration to the regular delivery of daily, news and weekly newspapers and magazines (trial or            introductory subscription) is not tacitly continued and ends automatically after the trial or acquaintance

Duration:

8. If an agreement has a duration of more than one year, the consumer may cancel the agreement at any time with a notice            period of no more than one month, unless the reasonableness and fairness oppose cancellation before the end of the agreed          duration.

 Article 15 - Payment

1. Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within       14 days after the start of the cooling-off period, or in the absence of a cooling-off period within 14 days after the conclusion of       the agreement. In the event of an agreement to provide a service, this period commences on the day after the consumer has       re ceived the confirmation of the agreement.

2. When selling products to consumers, the consumer may never be obliged to pay more than 50% in advance in general terms        and conditions. When prepayment has been stipulated, the consumer cannot assert any rights regarding the execution of the        order or service (s) concerned before the stipulated prepayment has taken place.

3. The consumer has the duty to immediately report inaccuracies in payment details provided or stated to the entrepreneur.

4. If the consumer does not meet his payment obligation (s) in time, after he has been informed by the entrepreneur of the late        payment and the entrepreneur has granted the consumer a period of 14 days to still meet his payment obligations, after the          failure to pay within this 14-day period, the statutory interest is due on the amount still owed and the entrepreneur is entitled      to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on                    outstanding amounts up to € 2,500; 10% on the next € 2,500 and 5% on the next € 5,000 with a minimum of € 40. The              entrepreneur can deviate from the aforementioned amounts and percentages for the benefit of the consumer.

 Article 16 - Complaints procedure

1. The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints            procedure.

2. Complaints about the performance of the agreement must be submitted fully and clearly described to the entrepreneur within        a reasonable time after the consumer has discovered the defects.

3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint        requires a foreseeable longer processing time, the entrepreneur will reply within the period of 14 days with a notice of receipt        and an indication when the consumer can expect a more detailed answer.

4. If the complaint cannot be resolved by mutual agreement within a reasonable period of time or within 3 months after the              complaint has been submitted, a dispute will arise that is subject to the dispute settlement procedure.

Article 17 - Disputes

1.  Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and                   conditions apply.

 Article 18 - Additional or different stipulations

Additional or deviating provisions from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium.